Verify there are no sounds to indicate a loose screw or other loose component.

Verify that all of the ports, connectors, and power button are properly positioned in the chassis.

Physical DamageĮxamine the Vault for any obvious external damage that may have occurred during shipping, installation, or while in service.

Occassionally the CMOS on the FW1, FW2 and FW4A series units can get into a state where it needs to be reset. The Vault’s CMOS is a small amount of battery backed memory that contains basic system information for the BIOS.

If there are still issues, then likely the mSATA is not the fault.

If the mSATA is properly installed and there are still issues, replace it with a known good mSATA.

Verify the mSATA is installed in the proper socket and screwed down. See the photos above for the proper mSATA socket. One is for mSATA and the other is for the WiFi module.

In order to verify mSATA, follow these steps: Some issues are due to faulty mSATA or system solid state drive (SSD). If there are still issues, it is likely the DRAM is not the issue.If there are still issues, replace the DRAM with known good DRAM.

If there are still issues, run a cycle of Memtest.DDR3 requires 1.5V and is not compatible with the Vault. Verify the memory for the FW1, FW2, FW2B, FW4A, FW4B series is DDR3L where the “L” is for “low voltage” of 1.35V.There should be a noticeable “click” when the DRAM is properly inserted into the socket. Remove the bottom plate of the Vault and identify the components per the instructions above. In order to verify memory, follow these steps: If no DRAM is present, or if it is faulty, the Vault will not boot and you will not see anything on the VGA / HDMI or serial console output. Note: DRAM is REQUIRED in order for the Vault to run.

Some issues are due to faulty DRAM or system memory.

Protectli vault 2 port